Privacy Policy

The short version

BuiltFlow is a custom web application development service. We collect a small amount of personal information to communicate with you, schedule calls, and deliver our services. We do not sell your data. We do not run ads. This page explains what we collect and why.

What we collect

When you interact with BuiltFlow, we may collect the following:

• Contact information — your name and email address when you submit an inquiry or book a call
• Scheduling data — information collected through our booking tool (Calendly or similar) when you schedule a scoping call, including your name, email, and any notes you provide
• Communication records — emails, messages, or project-related correspondence between you and BuiltFlow
• Usage data — basic analytics about how visitors use this website, such as pages viewed and time on site, collected via privacy-respecting analytics tools

We do not collect payment information directly. Any payments are processed through third-party processors and are subject to their privacy policies.

How we use it

We use the information we collect only to:

• Respond to your inquiries and schedule calls
• Deliver the services you have engaged us for
• Send project-related communications and updates
• Improve our website and how we communicate our services

We do not use your information for marketing to third parties, advertising, or any purpose unrelated to your direct engagement with BuiltFlow.

Who we share it with

We do not sell or rent your personal information to anyone.

We may share your information with a small number of trusted service providers who help us operate:

• Calendly or equivalent — for scheduling scoping calls
• Email providers — for sending and receiving project communications
• Payment processors — for handling invoices and payments

Each of these providers has their own privacy policy and handles your data according to their own terms. We only share what is necessary for the specific service.

We may disclose your information if required by law or to protect our legal rights.

How long we keep it

We retain your contact and project information for as long as is reasonably necessary to provide our services and maintain business records. If you would like your information deleted, you can contact us at any time and we will remove it from our records unless we are legally required to retain it.

Cookies and tracking

This website may use cookies or similar technologies for basic functionality and analytics. We do not use tracking cookies for advertising or third-party profiling.

If you use Calendly to book a call, that tool may set its own cookies. Please refer to Calendly's privacy policy for details.

Your rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent to any processing based on consent

To exercise any of these rights, contact us at the address below. We will respond within a reasonable timeframe.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website or services after any changes constitutes acceptance of the updated policy.